Privacy Policy

Mr Gas Fix

At Mr Gas Fix, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or interact with our services.

1. Information We Collect

We may collect and process the following information:

• Personal Information: Name, email address, phone number, and any details you provide when contacting us or placing an order.
• Account Information: Login details if you create an account on our website.
• Transaction Data: Details of purchases or enquiries made through our website.
• Technical Data: IP address, browser type, device information, and browsing behavior on our site.

2. How We Use Your Information

We use your information to:

• Process orders and manage your account
• Respond to enquiries and provide customer support
• Improve our website, products, and services
• Send updates, promotions, or important service information (if you opt in)
• Ensure security and prevent fraud

3. In-Store Collection

As a business that operates primarily through a trade counter, some information may also be collected in-store when you make purchases or enquiries. This information is handled with the same level of care and protection.

4. Sharing Your Information

We do not sell or rent your personal data. We may share your information with:

• Payment processors to securely handle transactions
• Service providers who help operate our website
• Legal authorities if required by law

5. Cookies

Our website uses cookies to:

• Improve user experience
• Analyze website traffic
• Remember your preferences

You can control or disable cookies through your browser settings.

6. Data Security

We take appropriate security measures to protect your personal data from unauthorized access, loss, or misuse. However, no online system is completely secure, and we encourage users to take precautions when sharing information online.

7. Data Retention

We only keep your personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request corrections or updates
• Request deletion of your data
• Withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Mr Gas Fix
Walsall, United Kingdom
Visit our store for assistance or reach out via our website contact form

12. Consent

By using our website, you agree to the terms of this Privacy Policy.